An Explainer on Why Sales Call Tracking Is Very Beneficial
In this day and age, there are multiple channels of communication available to all. This, of course, includes sales reps. There’s a lot to be done from email alone, but then there are also SMS messages and even video calls. Every available medium of communication gives sales reps a clear conduit so they can communicate, in real-time, with contacts. However, despite all of those advancements in communication for business marketing services, the most effective tool for communication is still the phone. What makes the phone so crucial for sales? The most ideal way for sales reps to communicate with contacts, leads, or prospects is as direct as possible. It doesn’t really get more direct than using the phone. This is largely because of the real-time two-way communication between the prospect and their sales reps. That way, verbal communication can be utilized and heard, including the tone and pitch, in real-time. Spontaneous exchange of ideas and the like can also happen then. No matter...